Information We Collect
When you use Easy Our Trip' website, book a tour package, or contact our team, we may collect certain personal information to provide you with the best travel experience possible.
Information you provide directly:
- Full name, email address, phone number, and date of birth
- Passport details and nationality required for international bookings
- Billing and payment information for tour package purchases
- Travel preferences, dietary requirements, and special requests
- Feedback, reviews, or messages submitted through our contact forms
Information collected automatically:
- IP address, browser type, device information, and operating system
- Pages visited, time spent on pages, and links clicked
- Referral source — how you found our website
- Geographic location data (country or city level only)
Note: We only collect information that is necessary to deliver our travel services and improve your experience. We never collect sensitive personal data beyond what is required for bookings.
How We Use Your Information
We use the information we collect strictly to operate our travel services and keep you informed. Your data will never be used for purposes beyond what is described here.
- Process your tour bookings and confirm reservations with hotels, airlines, and local operators
- Communicate with you regarding your trip — itinerary updates, booking confirmations, and travel advisories
- Provide customer support before, during, and after your journey
- Personalise package recommendations based on your travel history and preferences
- Send promotional offers, newsletters, and travel deals — only if you have opted in
- Comply with legal obligations such as visa processing and government travel regulations
- Analyse website usage to improve our platform and services
- Prevent fraud, ensure account security, and protect our users
Marketing communications: You may receive our travel deals newsletter only if you have subscribed. You can unsubscribe at any time by clicking the unsubscribe link in any email.
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share your data where it is necessary to deliver your travel services or where required by law.
We may share your information with:
- Travel Suppliers: Hotels, airlines, car rental companies, and local tour operators who need your details to confirm and deliver your booking
- Payment Processors: Secure payment gateways to process transactions safely — we do not store full card details on our servers
- Government Authorities: Immigration, visa agencies, or customs authorities as required for international travel documentation
- Technology Partners: Trusted service providers (analytics, email delivery, customer support tools) who process data on our behalf under strict data agreements
- Legal Compliance: Regulatory or law enforcement bodies when required by applicable law or court order
All third-party partners who process your data on our behalf are bound by confidentiality agreements and are not permitted to use your information for their own purposes.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how visitors interact with our site.
Types of cookies we use:
- Essential Cookies: Required for the website to function — these cannot be disabled
- Preference Cookies: Remember your language, currency, and search settings for a personalised experience
- Analytics Cookies: Help us understand which pages are most visited and how users navigate our site (e.g. Google Analytics)
- Marketing Cookies: Used to show you relevant travel advertisements on other websites based on your browsing behaviour
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
Data Security
We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
- All data transmission on our website is encrypted using SSL/TLS technology (HTTPS)
- Payment information is processed through PCI-DSS compliant payment gateways
- Access to personal data is restricted to authorised Voyage staff who need it to do their jobs
- Our systems are regularly monitored for vulnerabilities and security threats
- We retain your data only for as long as necessary to fulfil the purposes outlined in this policy
While we take every reasonable precaution, no method of transmission over the internet is 100% secure. If you suspect any unauthorised activity on your account, please contact us immediately at security@voyage.in
Your Rights
You have the following rights regarding your personal information held by Easy Our Trip. To exercise any of these rights, please contact our Privacy Team.
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Ask us to correct any inaccurate or incomplete information
- Right to Erasure: Request deletion of your personal data, subject to legal retention requirements
- Right to Restriction: Ask us to limit how we process your data in certain circumstances
- Right to Portability: Receive your data in a structured, commonly used format
- Right to Object: Object to processing of your data for direct marketing or profiling purposes
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
We will respond to all legitimate requests within 30 days. In some cases, we may need to verify your identity before processing the request.
Third-Party Links
Our website may contain links to third-party websites such as airline booking portals, hotel review platforms, travel insurance providers, or tourism boards. These external sites have their own privacy policies and we are not responsible for their practices.
We recommend reviewing the privacy policy of any third-party website you visit through links on our platform. Clicking on these links does not constitute an endorsement by Easy Our Trip.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children without verifiable parental consent.
If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately and we will promptly delete such information from our records.
For family tour packages that include minors, we collect only the information required to complete the booking and comply with travel regulations, such as passport details.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Send an email notification to registered users where the changes are material
- Display a prominent notice on our website for a reasonable period after the update
Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please reach out to our Privacy Team:
- Email: info@easyourtrip.com
- Phone: +91 965-444-7969 (Mon–Sat, 9am–6pm IST)
- Address: Easy Our Trip Pvt. Ltd., H – 61, Sec- 63, Noida, Uttar Pradesh, 201301, India
We are committed to resolving any privacy concerns promptly and transparently. You also have the right to lodge a complaint with the relevant data protection authority in your country if you are unsatisfied with our response.
Response Time: We aim to acknowledge all privacy-related inquiries within 48 hours and resolve them within 30 business days.
